- Read the following passage and answer the questions in your own words.
- Why does the passage state that the economic and social disruption caused by the Covid 19 pandemic is devastating?
Answer: The economic and social disruption caused by the pandemic is devastating because the tens of millions of people are at risk of falling into extreme poverty, while the number of undernourished people, currently estimated at nearly 690 million, could increase by up to 132 million by the end of the year.
2. Why are ‘informal economy workers’ said to be particularly vulnerable?
Answer: Informal economy workers are particularly vulnerable because the majority lack social protection and access to quality health care.
3. According to this passage, who are the “most affected” by the pandemic?
According to this passage, the most affected groups of covid-19 are the workers in the informal economy and in poorly protected and low-paid jobs, including youth, older workers, and migrants.
4. What forms of support can be extended to those affected?
Answer: Different forms of support should be given, including cash transfers, child allowances, healthy school meals, shelter
and food relief, support for employment retention and recovery, and financial relief for businesses, including small and medium-sized enterprises.
5. According to the passage, what can happen if there is no global solidarity and support in handling the social and economic impacts of the pandemic?
Answer: According to the passage, if there is no global solidarity and support in handling the social and economic impacts of the pandemic, it leads to food security catastrophe and the potential loss of already achieved development gains.
2. Use the following words in sentences of your own.
- Devastating- Acid rain has a devastating effect on the forest.
- Vulnerable – There are many vulnerable people in our country
- Solidarity – We must preserve their solidarity.
- Catastrophe – I warned them of the economical catastrophe to come.
- Potential – We spent the next few hours discussing potential rainy day programs
3. Rewrite the following sentences as directed:
- They cut down many trees to construct the office. (change into passive voice). Many trees have been cut down to construct the office
- The (type) typed letters are ready for dispatch. (use the correct form of the
word in brackets). - We’ve got a machine that (who, whom, that) prints in colour.
(use the correct word from those given in brackets). - We drew a short-list of candidates whose CVs were very good. (use the correct word from those given in brackets).
- It is up to you to make the decision (fill in the blank with the correct
preposition).
4. Write short notes of about 150 words each on the following topics:
- Organizing a portfolio
A portfolio is a collection of financial investments like stocks, bonds, commodities, cash, and cash equivalents, including closed-end funds and exchange-traded funds (ETFs). A portfolio may contain a wide range of assets, including real estate, art, and private investments.
Steps to organizing a portfolio:
1. Collect the details: Data, files, photos, and all other documents as required for the portfolio.
2. Organise and prepare: Convert and export any files that you need in a specific format. Organize your details in the order you want to present them.
3. Updates: Keep updating your portfolio with relevant work experience, new work, and updates to awards and accolades.
4. Social media: Connecting your online portfolio with Facebook or Twitter is an excellent idea to keep your day to day or project by project updates flowing.
Types of customers
A customer is an individual, group of individuals or an organization who receives or may receive goods, services, products, or ideas from another individual or a company in return for value which can be money or anything of equivalent value.
FOLLOWING ARE THE DIFFERENT TYPES OF CUSTOMERS
- Loyal Customers- These types of customers are less in numbers but promote more sales and profit as compared to other customers, as these are the ones who are completely satisfied. Loyal customers want individual attention, and that demands polite responses from the supplier.
- New Customer: The new customer is the one who has used the product or service for the first time from a particular organization or a company. Such customers can switch from a competitor brand or maybe a new entrance into the market.
- Need-Based Customers- These customers are product specific and only buy items only to which they are habitual or have a specific need for them. It is difficult to satisfy these customers because they don’t become a part of buying most of the time. These customers could be lost if not tackled efficiently with positive interaction.
- Discount Customer: Those who only buy or use the offering because it was on discount or offered a cashback. These people are more likely to switch brands easily if prices reduce, unlike loyal customers.
- Impulse customers: This customer is quick to buy when something catches their eye, but isn’t always the best at reading the fine print. So in situations where these types of customers get a product that isn’t exactly what they thought it was, they might be impulsive in calling customer support as well.
3. Characteristics of work ethics.
A simple definition of ‘ethics’ would be a set of moral principles. The word derives from the Greek concept of ‘ethos’, which means ‘the characteristic spirit.
We can summarize the characteristics of work ethics under three major heads — interpersonal skills, initiative, and being dependable.
Interpersonal Skills: Interpersonal skills include our habits, attitudes, manners, appearance, and behavior we use around other people. This affects how we get along with other people. Our interpersonal skills develop early in our lives. Our family, friends, and our observation of our immediate world influence our attitudes and interpersonal skills.
Initiative: Initiative is a very important characteristic in modern times. It means the ability to act or take charge before others do. Direct supervision is often not a feature of the modern workplace. Without initiative, we may delay things and miss opportunities, which can cause problems for us. And if our performance is poor, we may lose our job and may not get another chance to prove our worth.
Being dependable: Being dependable is a highly valued quality in the modern workplace. This concept includes honesty, reliability, and being on time. People who are not dependable can cause extra expenditure, emergencies, and wastage of time, not take initiative, and not use resources well. Sometimes lack of dependability can have serious consequences like losses of different kinds, even loss of life.
4. Three stages of a presentation
There are three broad stages in a presentation:
a) Beginning
b) Body of the presentation
c) Conclusion
a) Beginning: At the beginning of the presentation, the presenter greets the audience. (Good morning’…, ‘welcome’ etc.). Then the presenter states the topic of the presentation, simply and briefly. In doing this, the presenter may define any term or concept that is new to the audience. This is an important point to remember since the audience can comprise business people or laypersons or both. The presenter must know the level of the audience.
b) Body of the presentation: In the body of the presentation, which is the main part of the presentation, the most important aspect is the sequencing of ideas. For each idea, the following sequence may help: Give the main idea Explain the related idea e.g. Cause, reason, link Show its result, effect or implication
c) Conclusion: The conclusion of a presentation is important because, mostly, an audience will remember a presentation’s beginning and ending most clearly. The ending should summarize the main points of the presentation and create a lasting impression in the minds of your audience.
5. The importance of cultural awareness in a multicultural workplace.
Cultural awareness is all about recognizing and understanding that we all have different values shaped by our diverse cultural backgrounds. Cultural awareness is important to help members of a multicultural team identify where things may be going wrong or how to best leverage their differences. Cultural awareness helps us break down cultural barriers, build cultural bridges, and learn how to love, and appreciate those different from us. We can relate better to people with cultural differences as we begin to understand ourselves better. This results in more cultural connection and less cultural conflict.
SECTION B
1. You are interested in applying for the position of Customer Service Manager in a company in your town /city. Write an application for this position, showing how you are suitable for the job.
Answer: please click here for the answer
Prepare a short CV (Curriculum Vitae) clearly mentioning your career history, skills,
achievements and any other details.
Answer: Select any format which you like and fill it with your own data – click here
SECTION C
What is climate change
- Climate change refers to long-term shifts in temperatures and weather patterns.
- These shifts may be natural, such as through variations in the solar cycle.
- But since the 1800s, human activities have been the main driver of climate change, primarily due to burning fossil fuels like coal, oil and gas.
Some issues
- Global temperatures rose about 1.8°F (1°C) from 1901 to 2020.
- Sea level rise has accelerated from 1.7 mm/year throughout most of the twentieth century to 3.2 mm/year since 1993.
- The amount of carbon dioxide in the atmosphere has risen by 25% since 1958, and by about 40% since the Industrial Revolution.
Challenges
- Water scarcity.
- Our food supply depends on climate and weather conditions.
- Changes in weather and climate patterns can put lives at risk.
- Climate change will continue to have a significant impact on ecosystems and organisms,
2. You are planning to appear for an interview for the position of Research Assistant in a
reputed institution. Write out ten questions you expect to be asked and your answers
to these questions.
Answer; CLICK HERE for the answer
REFERENCES
- https://www.noaa.gov/education/resource-collections/climate/climate-change-impacts